Financial Assistance Program

Expected Timeline

The Lumia™ Financial Assistance program is a "post-Beta" program meaning we will only begin to onboard recipients after we have stabilized out of Beta.

Update as of December 27 2024: We have completed shipments for Beta and are beginning Early Bird shipments, and can now turn our attention back to notification and onboarding for Financial Assistance recipients. Please stay tuned for forthcoming updates on the status of your application. We appreciate your continued patience! The Beta process took longer than originally anticipated.

The expected timeline (subject to change) is as follows:


  • April 2024: The Patient Advisory Council finalized selection criteria for the program, to help determine who will benefit most from how the device functions, how to establish financial need, and help ensure more equitable access for disadvantaged and under-served individuals.
  • June-July 2024: Program announcements will be sent to interested individuals, so they will have consideration time.
  • July-August 2024: Open call for Financial Assistance applications. Applications will remain open for 30 days.
  • End of August 2024: The Patient Advisory Council will review applications and select recipients at the end of the month during their monthly meeting.
  • January 2025 (ESTIMATED): Recipients will be notified of the result of their application by email. Please be patient and WAIT to be contacted, and do not reach out asking about the status of your application. If contacted, a prompt response via email can help ensure they do not lose their place. Failure to respond to emails after 3 attempts may mean we move to the next candidate on the list. Timeline for notification may shift to the later end of this timeframe because the Financial Assistance Program is intended only AFTER the Beta process is complete and Lumia is a stable product. Again, please do not submit information requests regarding the status of your application.
  • January-February 2025 (ESTIMATED): Individuals receiving Financial Assistance offers will be onboarded to the program. This timing is an estimate and is subject to change depending on how the Beta, Early Bird and Crowdfunding cohorts roll out.
  • Future: The Patient Advisory Council will review the overall program success, and make a recommendation on what an ongoing financial assistance program might sustainably look like.